Frequently Asked Questions
Everything you need to know about shopping with Bonanza Satrangi
What are the available payment methods?
We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets to ensure a seamless shopping experience.
How long does shipping take for domestic and international orders?
Domestic orders within Pakistan typically arrive within 3-5 working days. International shipping varies by destination but generally takes 7-10 working days, excluding customs processing time.
What is your return and exchange policy?
You can exchange any unused item within 15 days of purchase, provided it has the original tags and receipt. Please note that sale items are generally not eligible for return or exchange unless they are faulty.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our logistics partner's website to monitor your shipment's progress.
Are the colors of the products on the website accurate?
We strive to display product colors as accurately as possible. However, due to differences in monitor displays and photographic lighting, slight color variations may occur.
Do you offer stitching services for unstitched collections?
Yes, we offer premium stitching services for our unstitched lawn and winter collections. You can select the 'Stitched' option on the product page and choose your size according to our provided size chart.