Returns & Exchanges

At Bonanza Satrangi, we strive to ensure your satisfaction with every purchase; however, if you are not completely satisfied, you may return or exchange your items within 14 days of delivery. Please ensure that all products remain unworn, unwashed, and with original tags intact to qualify for a successful return.

Return Process

• 1.
  Initiate Request

  Contact our customer service team via email or WhatsApp with your order number and clear photos of the items you wish to return or exchange.

• 2.
  Quality Inspection

  Once your request is acknowledged, pack the items securely in their original packaging and wait for our courier partner to collect the parcel for quality verification.

• 3.
  Processing

  Our quality assurance team will inspect the returned items to ensure they meet our hygiene and resale standards before approving the exchange or refund.

• 4.
  Resolution

  Upon approval, we will issue a store credit voucher or dispatch your replacement item within 7 to 10 working days, depending on stock availability.